Tickets Bingo Cancellation and Refund Policy

Cancellation Policy

On receiving the ticket, the refund shall be processed within 30 days from the date of receipt.

In case of e-Tickets and PTA, the refund shall be processed within 15 - 20 working days from the date of the cancellation request being made. If we have received the payment through a valid credit card, then the same will be refunded to your credit card. Payments made using any other form of payment will be refunded by cheque within a maximum of 30 days from date of receipt of ticket.

What are the cancellation/amendment charges?

Cancellation and/or amendment of airline tickets shall at all times be subject to fees/charges/levies/payments as may be levied/payable to the relevant airline/carrier in accordance with such relevant airline/carrier cancellation/refund policy. Prior to booking tickets, you must acquaint yourself with the relevant airline/carrier cancellation/refund policy with respect to the ticket to be booked by you. Any cancellation/amendment fees/charges/levies/payments levied by/payable to the relevant airline shall be to your account.

Except to the extent stated in the individual airline/carrier terms and conditions or otherwise applicable to specific tickets booked/issued, cancellation fee are payable as follows.

For all domestic bookings cancelled online, standard cancellation charges as applicable by the airline shall apply. In addition, Tickets Bingo will charge Rs. 310 for domestic flights and Rs 600 for international flights per booking as cancellation /amendment service fee from its customers for cancellation handled via our call center. For online cancellations of domestic flights, the charge will be Rs. 200.

The customer must read individual airline specific terms and conditions in order to find out if the ticket proposed to be booked/purchased is subject to any additional cancellation fee or charge and Tickets Bingo assumes no liability whatsoever in this regard.

Note: Unless expressly stated otherwise, it is mandatory to contact Tickets Bingo for refunds and the airline will not refund your tickets booked on the Website.

The above mentioned cancellation process and refund processing time may vary. In case of lost or damaged tickets, the refund process cannot be initiated with the airline. Refund would be through cheque or demand draft.

In case you avail of the Website's hotel reservation service and are, thereafter, not contactable on the contact details provided in this regard, then the hotel reservation selected by you will stand cancelled and Tickets Bingo would not be liable for any charges/expenses incurred by you, either directly or indirectly in this regard.

Cancellation Policy for Cab

1. Cancellation 24 hours before Reporting Time :- ( 80% - Processing Charges - Service Tax ) will be refunded.
2. Cancellation between 0 To 24 Hours of reporting:- No Refund.

Cancellation Policy for Bus :

Most of the tickets can be cancelled online. However, there are some tickets that can only be cancelled through our call center.

Kindly note that the money is not transferred back to your card / bank account. Instead the money will be refunded in the form of a Cash Coupon which can be used against a future booking on Ticketsbingo (within 6 months of cancellation). The following is the usual cancellation fee: