Payment Options Online Card Payments Visa, Master and American express Card payments are processed through an online payment gateway system. You need not worry about your card information falling into the wrong hands because your bank will authorize the card transaction directly without any information passing through us. In approximately 25-30 seconds (depending on your internet connection) your bank will issue, using the online payment gateway, an authorization code and confirmation of completion of transaction.
Ticketsbingo, as a Verisign Certified Site, uses the latest 128 bit encryption technology and other sophisticated methods to protect your credit card information. You can book your product using SSL encryption (the internet standard for secure transactions). In fact, transacting online with a credit card at the Website is even safer than using a credit card at a restaurant because we do not retain your credit card information. You can be assured that Ticketsbingo offers you the highest standards of security currently available on the internet so as to ensure that your shopping experience is private, safe and secure.If the payment on the credit card is declined for some reason, alternate payment instructions must be received by Ticketsbingo 72 hours prior to the time of departure; else, the order is liable to be cancelled.
Ticketsbingo charges a service fee on all domestic airline bookings. In case of cancellation of booking, this fee is non-refundable.
If you have an account with any of the below mentioned banks, then you can pay for your order through respective bank's net banking options and the amount will be automatically debited from your account. "www.ticketsbingo.com" processes the payments through an online gateway system which enables safe and secure transaction. Bank is not responsible for any inconvenience caused or non receipt of the tickets or passengers not allowed on the basis of E-tickets.
You should not take any action based on information on the Website until you have received a confirmation of your transaction. In case of confirmations to be received by email, if you do not receive a confirmation of your purchase/transaction within the stipulated time period, first look into your "spam" or "junk" folder to verify that it has not been misdirected, and if still not found, please contact our call centre.
After canceling your booking, you will need to send us the paper ticket to the following address:
Tickets Bingo Online Pvt. Ltd.
No:28&30, Kodambakkam High road, Nungambakkam,
Chennai-600034
On receiving the ticket, the refund shall be processed within 30 days from the date of receipt.
In case of e-Tickets and PTA, the refund shall be processed within 15 - 20 working days from the date of the cancellation request being made. If we have received the payment through a valid credit card, then the same will be refunded to your credit card. Payments made using any other form of payment will be refunded by cheque within a maximum of 30 days from date of receipt of ticket.
Note: Unless expressly stated otherwise, it is mandatory to contact Tickets Bingo for refunds and the airline will not refund your tickets booked on the Website.
The above mentioned cancellation process and refund processing time may vary. In case of lost or damaged tickets, the refund process cannot be initiated with the airline. Refund would be through cheque or demand draft.
In case you avail of the Website's hotel reservation service and are, thereafter, not contactable on the contact details provided in this regard, then the hotel reservation selected by you will stand cancelled and Tickets Bingo would not be liable for any charges/expenses incurred by you, either directly or indirectly in this regard.
Most of the tickets can be cancelled online. However, there are some tickets that can only be cancelled through our call center.
Kindly note that the money is not transferred back to your card / bank account. Instead the money will be refunded in the form of a Cash Coupon which can be used against a future booking on Ticketsbingo (within 6 months of cancellation). The following is the usual cancellation fee:
| Time Frame | Cancellation Fee |
|---|---|
| Upto 1 week before the travel | No charge (fully refundable) |
| Less than 1 week and upto 3 days before the travel | 5% of the total ticket fare |
| Less than 3 days and upto 24 hrs before the travel | 10% of the total ticket fare |
| *Less than 24 hrs before departure | No Cancellation |
However please note that the cancellation fee and cancellation period may differ for specific bus services. Please contact any of our executives for cancellation details on any specific service.
Notwithstanding anything else to the contrary contained elsewhere herein or otherwise at law, Tickets Bingo’s liability (whether by way of indemnification to you or otherwise) shall be restricted to a maximum of INR 1000 (Indian Rupees One Thousand only).